
Pinpointed AI Sommelier
Turning Browsers into Buyers
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About Pinpointed AI Sommelier
Pinpointed revolutionizes online customer experience by deploying expert AI agents that transform browsers into buyers in under 60 seconds. Our intelligent assistants provide the personal touch that's missing from traditional e-commerce, offering tailored product recommendations, wine pairings, and expert guidance just like a knowledgeable store associate.
With voice-activated capabilities and support for 16 languages, our AI agents work 24/7 to guide customers through complex decisions, match products to budgets, and access real-time inventory. Proven to boost conversions and reduce support load, Pinpointed creates standout digital experiences that turn casual visitors into loyal customers.
✦ Good to know
- Connects to live product catalogue, inventory, store information, and retail knowledge to provide recommendations
- Supports customer conversations in English, French, German, Dutch, Italian and other languages
- Tracks customer engagement, recommendation clicks, and attributed sales to reveal demand gaps and opportunities
- Answers questions about products, delivery, collections, order status, and opening hours without human staff
Taken from the product's own website and re-checked automatically.
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